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Terms & Condition

Welcome to FixupIndia. This is a local search engine for finding out on demand home services by providing registered Technicians and service providers in different-different categories, which includes plumbing, electrical, carpentry, painting, construction, cleaning services, pest control, documents services etc.

Here you can easily find-out the required service providers / technicians at any time as mentioned above. This is like a bridge between users and service providers and reduces the gap between them.

You can use our services by visiting our website www.fixupindia.com. Our Website has been designed & created to provide complete information about our services we offer to the visitors and users of services. Now it is accessible to you via web and in the near future we are planning to launch our mobile app and add many more attractive features with expansion in our service area.

This website offers free information to the users without any registration process, and provides a platform to technicians / service providers to register on this website at very nominal rate, so that they can access this website through the internet to come in contact with the people and give them the right, fast and reliable service to benefit them, and as well as to increase their business to higher height.

For the purpose of these Terms of Use, the term 'FixupIndia' or 'Us' or 'We' refers to fixupindia.com and the term 'You' refers to the user or viewer or service provider of our Website.

When you use our search engine for finding any services as mentioned above in your locality, our terms and conditions shall apply to use our search service. As long as you comply with these Terms of Use, We grant you non-exclusive, non-transferable, limited privilege to enter and use our platform to fulfill your requirement through our ‘SP’. In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.

Acceptance of Terms

  • These Terms of Use set forth is legally binding terms for your use of our Platforms. By using, visit, accessing our platforms you agree to be bound by this Terms of Use, whether you are a “Visitor” (which means that you simply browse our Platforms) or you are a “Service provider/Subscriber” (which means that you have registered with FixupIndia as a Service provider/Subscriber). If you do not accept the Terms of Use, you should leave the Website and/or any other platform which will be launched in near future and discontinue use of the Service immediately.
  • We may modify these Terms from time to time, and such modification shall be effective upon its posting on our platforms. You agree to be bound by any modification to this Agreement when you use our Website after any such modifications are posted; it is therefore important that you review the Terms of Use regularly.

General Registration Requirements

  • In consideration of your use of our platforms, you represent that you are of legal age (18 years and above) to form a binding contract and are not a person barred from receiving services under any law enforced in India or other applicable jurisdiction. You also agree to:
  • Provide true, accurate, current and complete information about yourself while registering in our Website and to receive any other services which will be launched in near future so that the services can be availed.
  • Maintain and promptly update your Registration Data to keep it true, accurate, current and complete.
  • If you provide any information that is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Website or any portion thereof at any time. FixupIndia will not be liable for any act or omission arising from the inaccurate information provided by You to Us.
  • You may access our Website as available for your information and personal use; as intended through the normal functionality of FixupIndia.
  • If you want to be registered on our platform then you will be required to enter a valid phone number while registering on our Website as a Service provider/subscriber in which you will receive login password. By entering the password sent on your registered mobile number you will be able to login your account and after that you can set any password to your account accordingly and without any interruption will be able to use and can renew the same from time to time. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any subscription/service updates. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. If you are registered with the DND National registry you may not receive any promotional messages from us. In case you forget your login password, you can set new password by using Forget password option at login screen. OTP will be sent to your registered mobile for setting new password.

Subscriber Account, Password and Security

  • If you register on FixupIndia, you will be required to choose a password. Your user name will be your registered mobile number. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to:
  • Immediately notify FixupIndia of any unauthorized use of your password or account or any other breach of security, and ensure that you log out from your account at the end of each session;
  • Never use any other Subscriber’s account without prior authorization from FixupIndia
  • FixupIndia will not be liable for any loss or damage arising from your failure to comply with this Agreement.

Use of Information

  • FixupIndia is a unique business model and it provides You with location based service providers in a short span of time, so that you can easily get rid of your problems by using services provided by Service Providers in your locality through our platform. By using our platform, Service providers can increase their business by connecting with you, but you must not use information or any kind of information of each other in a way that is wrong, unethical, illegal. If you do so, you will be responsible for any loss/damage to each-other.

Termination or Suspension

  • You agree that FixupIndia may at any time terminate your access to the Website or restrict or suspend your access to all or any part of the Website at any time, if you are found wrong, with or without prior notice, and without any liability.

Preservation / Disclosure

  • You acknowledge, consent and agree that FixupIndia may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:
  • Comply with legal process to enforce these Terms of Use;
  • respond to claims that any Content violates the rights of third parties;
  • Protect the rights, property or personal safety of FixupIndia, its subscribers and the public; or
  • Pursuant to the terms of the Privacy Policy.

FixupIndia and Third Parties

  • You may be able to access links of third party sites from our Website. Third parties could be advertisers, affiliate partners, strategic partners, or others. FixupIndia expressly disclaims all responsibilities for such third party links. We do not warrant the products or offerings of, any of these businesses or individuals, or the accuracy of the content of their websites. FixupIndia does not assume any responsibility or liability for the actions, product, and content of any such Third Party websites. Before you use any Third Party websites, you should review the applicable terms of use and policies for such Websites. If you decide to access any such linked Website, you do so at your own risk.

Security Components

  • The security elements that we have been using to protect the website, you cannot tamper with these things. If you do so, we will be free to take legal action against you. You can use our website only on limited authority as much as you have been given

Compliance with Applicable Law

  • If you want to use our platform, you will have to respect and obey the rules under cyber laws, you will not do any work that violates these laws. For example, you cannot transmit unauthorized access to any website, website hacking, uploading Viruses-Trojans etc. You will respect and abide by copy rights, patents, trademarks, trade secrets and other intellectual property rights.
  • Since, this platform has been designed for ease of people and is a public platform and it’s intention is not to hurt any person’s feelings. As we abide with cyber laws therefore, we hereby not encourage any kind of pornography, pedophilic, libelous, invasive of another’s privacy, threatening, abusive or hateful or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever any kind of discrimination policy. We also expect co-operation from you.

Unlawful Activity

    We reserve the right (at our discretion) to investigate complaints or reported violations of the Terms and to take any action we deem appropriate including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third-parties and disclosing any information necessary or appropriate to such persons or entities relating to your Registration Data, usage history, posted materials, IP addresses and traffic information etc.

Force Majeure

    FixupIndia and its service providers will not be liable for breach of this terms of use to the extent caused by or arising from prohibition or restriction by law or regulation or any government rules, which is beyond its control.

Disclaimer of Warranties and Liabilities

  • As we have already mentioned that FixupIndia is a unique business model which gives you at any time the list of service providers in different categories in your nearest possible area, so that you can easily find a solution to your problems by using them and get the benefits as well as service providers could increase their business by providing their services to you through our platform. Hence, this deal is completely a deal between the user and the service provider, so, if any dissatisfaction or dispute arises between either parties, then we will not be liable or responsible in any way. Therefore, any deal made, will be solely based on both (i.e. user and service provider) of your personal beliefs and discretion in which both of you will be responsible for any consequences and FixupIndia will not be responsible in any way.
  • Displaying the list of service providers on our platform does not mean that we provide guarantee/warranty on work/ cost/ quality/ time punctuality of Service provider. List has been made based on enquiry done by Service Provider on our website and hence, we have added them to our database. Thorough investigation regarding information provided by Service provider is not done as it is assumed that all the information is correct and true, also police verification of Service provider is not done, so we do not take any guarantee of their character in any way.
  • In the same way we do not take any responsibility for any users, whether or not a user’s enquiry/requirement is genuine, and/or after work, he will pay you right. So it depends entirely on the mutual trust, synergy, and conscience of both of you whether you should deal with each other or not.
  • However, FixupIndia encourages you to notify us of any complaints against service provider, so that any such future concerns can be avoided.

Indemnity

  • You agree to indemnify FixupIndia and its affiliates, employees, agents and representatives, and to hold them harmless from any and all claims and liabilities (including any and all attorneys' fees) that may arise from your submissions, and from your unauthorized use of services obtained through FixupIndia (via its advertiser), from your breach of this Policy, or from any such acts arising through your use of fixupindia.com. These obligations will survive any termination of the Terms.

Miscellaneous

  • These Terms of Use and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by FixupIndia without restriction.
  • These Terms of Use together with any other legal notices published by FixupIndia on its Platforms shall constitute the entire agreement between you and FixupIndia concerning its Website and governs your use of our Website and Service, superseding any prior agreements between you and FixupIndia with respect to our Website and Service.
  • The failure of FixupIndia to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a Court of competent jurisdiction to be invalid, the parties nevertheless agree that the Court should endeavour to give effect to the parties’ intentions as reflected in the provision but the court's decision will be paramount and valid, and the other provisions of these Terms of Use remain in full force and effect
  • If in any case, You(User) made a call or enquiry to Us for the Service provider/Technician in any category and share the contact and other details for availing the service of the same, then it means you hereby confirm and acknowledge that information has been provided by you to FixupIndia which will be used and forwarded by FixupIndia to the respective Service provider / Technician for which call or enquiry has been made by you.

Privacy Policy

  • We view protection of your privacy as a very important principle. We understand clearly that you and your personal information is one of our most important assets. Please review how we use and store your personal information here

With whom your Personal Information is shared?

  • We display service information provided by you in our platform only to the users who raise enquiry for service requirement.

What safeguards we have in place to protect your Personal Information?

  • All your online payment transactions are secured by the service of payment gateway (Pay u money) on our website and your login credentials and personal information is also safe.

Arbitration

  • In the event a dispute arises between you and FixupIndia as per the terms of use, the parties shall attempt to amicably resolve the dispute through mutual discussions. Where the dispute is not resolved for a period of 90 days from the date of the dispute, either party can, upon giving a written notice to the other party, declare its intention to initiate arbitration proceedings. The arbitration will be conducted in English/Hindi in accordance with the rules prescribed under the Arbitration and Conciliation Act. The venue for the arbitration shall be Durg(C.G.). The arbitration shall be conducted by a sole arbitrator appointed by FixupIndia. The award of the arbitrator shall be final and binding on the parties. Each party shall bear its own cost of arbitration.

Grievance Officer

  • If You have any complaint or grievance to report, please write to the Grievance Officer at fixupindia.ik@gmail.com, Contact number :- 8349890451, Grievance Officer name :- Irshad Khan